Some of our Client Testimonials:
We are very pleased with our decision to have True North Technology as our IT support company. We have called upon their support many times and always get quick and excellent support to resolve our issues. Importantly they are proactive in identifying inefficiencies and recommending and implementing changes that improve our systems performance, resiliency and efficiency as we have expanded beyond one entity. We have no hesitation in warmly recommending them to any business; large or small!Sally Mlikota, Director, CBC Staff Selection and Managing Partner, Aussie Locums
Steve from True North Technology assisted us with a new computer system and has been providing IT support for the past two years. Steve is highly knowledge, professional and timely. Steve is a pleasure to work with and I would recommend him to other businesses looking for a reliable IT consultant.Louise Ford, Managing Partner, Geo Group
IT requires a combination of skills - knowledge, expertise and service. Steve Symes of True North Technology took the time to intimately understand our business enabling the smooth transition of our IT services to their control. As our practice and use of technology has grown, Steve has also been there to find solutions to these increasing IT demands.
True North Technology has proven to be both reliable and efficient, offering a flexibility of service that we find necessary to minimise disruptions to our workplace whilst maintaining our computers, servers, print solutions, electronic whiteboard and scanners. Steve has also been able to provide support with specialised software issues as well as the standard programs.
Menico Tuck Parrish Financial Services happily recommends Steve and his team to anyone who is looking to source a reliable, trustworthy, efficient and professional IT service provider.
As a small family owned engineering business trying to compete with the big multi-discipline companies, we are mindful of not only cost of services, but cost of downtime. After having to make the decision to replace our faulty old server we started looking in the marketplace for a reliable local contact that could help us make wise ‘IT’ decisions without compromising the future. Through our research and by questioning other local businesses who rely on ‘IT’, the name ‘True North Technology’ came up a couple of times. So after meeting with Steve, discussing our needs, but more importantly ‘our do not wants’, we decided to invest our trust in his hands and expertise. That decision has now benefited our company enormously. Steve and his staff have not only fulfilled our server replacement needs, but have also upgraded all our desktops, kept our programmes and licenses up to date, simplified our add on programmes and do all of our reconfiguration work. Any glitches in our daily running systems are picked up by his maintenance and monitoring and fixed immediately by remote access or, if need be, have somebody here in the office within two hours. I am convinced that True North Technology has saved us a lot of stress, a lot of downtime but more importantly a lot of money in the course of our current relationship with them. With this in mind, I would recommend Steve and his team to any small to medium sized business that uses and relies on ‘IT’ to keep them functional, operational and profitable just like us.Greg Gilboy, Director, Gilboy Hydraulic Solutions